Billing & Payments

Every flight priced and charged to the member's account

Volanti prices every completed flight at your rates and charges it to the member's account, with receipts, balances and statements. Members pay by card, overdue balances are chased automatically, and payouts land in your own bank account.

The payments overview: collected, failed and refunded payments over 30 days, payments still to complete and a chart of collected payments for the last 12 months

From completed flight to payout

Card, cash, bank transfer and card machine payments all land on the member's account, and card payments are paid out to your own bank.

1

The flight completes

Volanti prices it at your rates and the charge is added to the member's account automatically.

2

The member pays

By card in the portal, at a terminal on the front desk, over the phone, or through a payment link. Staff record cash, bank transfer and card machine payments.

3

Overdue balances are chased

Outstanding balances receive automated reminders until they are settled.

4

Payout to your bank

Card payments are paid out to your own bank account on a schedule you control, after card processing fees, with payout reports that reconcile.

Ways a member can pay

Each payment lands on the member's account

  • Card terminal on the front desk Paid
  • Card in the pilot portal Paid
  • Card over the phone Paid
  • Payment link by email Sent
Taking payment

Ways to take a card payment

Volanti takes card payments through Stripe or Square. Payment links cover members who are not at the desk or in the portal.

  • Online card payments through Stripe or Square
  • In-person card terminals for the front desk
  • Over-the-phone card payments
  • Pay-by-link requests and self-service "settle my balance"
  • Touch-screen front desk checkout
Statements & chasing

Statements and automatic chasing

Statements are generated monthly with sequential references and a PDF download, and members view them in the portal. Overdue balances are chased automatically until they are settled.

  • Monthly statements generated automatically, with PDF
  • Automated reminders for overdue balances
  • Part payments across charges
  • Refunds and voids
The charges overview: outstanding charges and their value, billed and collected over 30 days, and a chart of billed versus collected for the last 12 months
A pilot's account on a phone: what they owe, their credit, and links to make a payment, view payments and view itemised charges
Balances & block hours

Prepaid and block-hour accounts

Packages fund prepayment and block-hour accounts, and account credit and credit requests sit on the same member ledger.

Block hours

Packages fund prepayment accounts. Flights draw the balance down, and alerts fire as an account approaches zero.

Account credit

Account credit sits on the ledger, and credit requests are submitted for approval or rejection.

Payout reports

Card payments are paid out to the club's own bank on the payout schedule you set, with payout reports to reconcile against.

Tax, currency and Xero

Xero two-way sync

Invoices and payments sync between Volanti and Xero in both directions.

Sales tax

Prices set inclusive or exclusive of tax, per item.

Multi-currency

Charge and report in the currency you operate in.

Discount codes

Percentage or fixed amounts, with date windows and per-item targeting.

Automatic discounts

Standing discounts apply when their conditions are met.

Sellable packages

Bundles of hours, memberships and extras that members buy online and that fund their balances.

Try Volanti free for 30 days.

Set your rates and each completed flight is charged to the member's account, ready to be paid by card, chased if overdue and settled to your bank.